Please reach us at if you cannot find an answer to your question.
Welcome to your Black Swan journey!
To join your first class:
Want more tips for newbies? Check out our New Guests page.
If you have questions, Contact Us here or give us a call at the studio.
Dress for success in your yoga journey! We encourage you to wear workout attire that grants you the freedom to stretch and move gracefully. For our Hot Yoga and Power classes, choose outfits that let you embrace the sweat, staying comfortable throughout. A yoga mat is your trusty companion for all our classes, so be sure to bring one along. If you're joining our heated sessions or just happen to be an enthusiastic sweater, consider packing a mat towel and/or bath towel to keep your practice comfortable. In case you forget your gear, no worries, you can rent mats and towels from our studio for a small fee. We've got a stash of shared props ready for you in all classes, but if you prefer to have your own, feel free to bring them along or explore our boutique for some personalized additions to your practice. Your yoga journey, your choice!
Please arrive at least 10 – 15 minutes early to sign in and ensure you have time to get into class as classes begin right on time. Once a class has started we’re unable to accommodate late entries.
First, please make sure that you have been cleared by your doctor to practice yoga. While yoga offers incredible healing benefits, it's essential to keep in mind that certain styles can be rather demanding, especially if you're just returning to the practice. To ensure a smooth reentry, we suggest kicking off with gentle, slower-paced classes like Pilates, or Restorative yoga. If your injury doesn't involve the joints, Yin yoga can also be a great option to explore. Your well-being is our priority, and we're here to guide you back to your practice with care.
The minimum age to attend any class style WITH a parent/legal guardian present is age 12.The minimum age to attend any class style WITHOUT a parent/legal guardian present is 15. However, if you are under the age of 19, please have a parent or legal guardian review and sign the electronic waiver when you create your online account. You can practice on your own once you have a waiver signed by your parent/guardian.
Class reservation is only available online. Anyone with a registered account is able to book a class. To create an account, click here.
Advance cancellation is required in order to avoid being charged a fee or losing a class.
Class reservation is only available online. Anyone with a registered account is able to book a class. To create an account, click here.
Advance cancellation is required in order to avoid being charged a fee or losing a class.
If you are dealing with an extenuating circumstance that has impacted your ability to attend class, please cancel with as much notice as possible and then reach out to us through our Help & Support form.
Need to check if you made it off the waitlist? Login to your account now!
No. When a guest misses their reserved class, it means another guest cannot attend in their place.
Please cancel at least 2 hours before class starts for in-studio classes or at least 5 minutes prior for Live Stream classes (virtual) to avoid losing a class.
If you are dealing with an extenuating circumstance that has impacted your ability to attend class, please cancel with as much notice as possible and then reach out to us through our Help & Support form.
Yes you can! Make sure that you only reserve for classes that you plan to attend, and keep in mind that you need to cancel with at least 2 hours of notice to avoid being charged a fee.
No. Class cancellations can only be done by you online, no phone calls accepted. Make sure that you only reserve for classes that you plan to attend, and keep in mind that you need to cancel with at least 2 hours of notice to avoid being charged a fee.
It likely means you’ve missed the booking window for the class (which is only available until 30 minutes before the class starts for in-studio classes). If the class is full, you’ll have the option to join the waitlist.
No. You need a virtual pass or a full access pass.
There is none, you will not be charged a fee for late cancelling or no showing to virtual class.
Month-to-Month Memberships cancel using the self serve button on our website found here and must cancel 10 business days before your next payment comes out. Please note that you will lose your loyalty pricing, and will be subject to current rates if you re-join at a later date.
Prepaid Passes & Memberships are non-refundable and expiry 6 months from the purchase date.
Concerned that you’re not getting the best value for how often you come to class? You may not need to cancel? We’re always open to chatting about your membership and can help you make a shift to better serve your schedule and maintain your practice.
Please use the self serve cancellation option on our website. You can find it here. Please note if it is less than 10 business days before your membership comes out you will be charge the next month and the pass will then be cancelled. You pass will go until the end of the next month you paid for.You will also lose your current loyalty rate and be subject to current rates should you choose to purchase another membership at a later date.
Need a little bit of time off from your membership? No worries, we get it!
Month to Month and Annual memberships are eligible for up to 3 months of holds per calendar year. The minimum duration we will put a membership on hold is 1 month. This policy is subject to reasonable limits as set by Black Swan.
Holds can be placed with the front desk team in studio or contact us here.
*coming soon*
*coming soon*
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